客戶評價
由實住客人提供的真實點評
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Our experience at this hotel was extremely disappointing. During our stay, our packages, which contained cherished items such as our favorite pastries, fruit, nuts, chocolates, and a pair of my wife’s glasses, were mistakenly thrown into the garbage. These items were a collection of small treasures we had gathered during our travels across Europe.
Initially, the cleaning crew denied any wrongdoing, and the hotel manager treated us poorly, refusing to accept responsibility. After hours of arguing, the hotel finally offered minimal financial compensation, which barely covered our losses.
On the final day of our stay, we felt unsafe and experienced the worst hospitality we have ever encountered. This unfortunate incident has drastically changed our perception of the Mandarin Oriental brand, which we once loved.
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Good location, excellent view from high floor room
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慕尼黑文華東方酒店預訂電話：+8620-86009099
（電話忙線或無人接聽時，請在線預訂！）
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其他咨詢：+49-89-290980 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
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會議室在線預訂
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慕尼黑文華東方酒店地址：
Neuturmstra?e 1, 80331 慕尼黑, 德國
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